Privacy policy

 

PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@mountmichaelwines.com

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY ADVERTISING AND ANALYTICS

We use third-party advertising and analytics services, including Meta (Facebook and Instagram) and Google, to help us understand how our website is used and to deliver relevant advertising to you.

When you visit our website or make a purchase, we may share certain information with these services, including:

  • Pages viewed and browsing behaviour on our website
  • Products you view, add to cart, or purchase
  • Hashed (encrypted) customer information such as email address, phone number, name, and location

Hashed information is encrypted before it is shared and is used only to match advertising activity to your account on these platforms. It cannot be reversed to identify you.

This data is shared using technologies including the Meta Pixel, Conversions API, Google Analytics, and similar tools. We do this to measure the effectiveness of our advertising, build audiences of similar customers, and show you relevant ads on Meta platforms and elsewhere on the internet.

You can opt out of Meta's use of this data by adjusting your settings at facebook.com/off_facebook_activity. You can opt out of Google's advertising personalisation at adssettings.google.com.

SECTION 5 – COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to improve your experience, analyse site usage, and deliver targeted advertising. These technologies may collect information about your device, browsing actions, and patterns.

You can control cookies through your browser settings, though disabling them may affect the functionality of our website.

SECTION 6 – DATA RETENTION

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Marketing data is retained until you opt out.

SECTION 7 – YOUR RIGHTS UNDER THE NEW ZEALAND PRIVACY ACT 2020

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request that we correct any inaccurate information
  • Request that we delete your personal information, subject to our legal obligations

To exercise these rights, please contact us at info@mountmichaelwines.com. We will respond to your request within 20 working days.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at privacy.org.nz.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are over 18 years old. Please drink responsibly.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website. We encourage you to review this policy periodically.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@mountmichaelwines.com